Laguna
Waterworks, Inc. has created this privacy statement in order to demonstrate
our firm commitment to your privacy. The following discloses our information
gathering and dissemination practices for this web site.
Updated
11/17/2014
By
publicly displaying our privacy policy this web site has agreed to notify
you of:
 |
What
personally identifiable information of yours or third party personally
identification is collected from you through the web site
|
|
The
organization collecting the information |
|
How
the information is used |
|
With
whom the information may be shared |
|
What
choices are available to you regarding collection, use and distribution
of the information |
|
The
kind of security procedures that are in place to protect the loss,
misuse or alteration of information under Laguna Waterworks control |
|
How
you can correct any inaccuracies in the information |
If
you have questions or concerns regarding this statement, you should
first contact our Customer Service Department
e-mail:
salesteam@LagunaWaterworks.com
phone: 1-800-427-6123 or 1-949 770-7756
mail: 23052 Alcalde Drive, Suite B Laguna Hills, CA 92653.
Your
privacy and protection is important to us. LagunaWaterworks.com
has security measures in place to protect the loss, misuse and alteration
of all information under our control. At LagunaWaterworks.com we use
Netscape's Secure Socket Layer (SSL) technology to encrypt the information
you send us when you place your order. The information is encrypted
on your computer, sent through the Internet as jumbled code, and decoded
on LagunaWaterworks.com's secure server. It cannot be read in transit.
Your information can only be accessed by Laguna Waterworks technicians
that have met our strict security and confidentiality requirements.
Always look for the "Padlock" in locked position or the unbroken
"Key" at the bottom of your browser screen, this ensures your
security when placing an order on-line. Secure mode begins when you
initiate your order. All personal/financial information is entered on
a secure page (SSL ,Secure Socket Layer).
If you are still skeptical about placing your order online, you may
place your order over the phone at 800-427-6123 or 949-770-7756. One
of our customer service representatives will be happy to assist you.
What
information do we collect and how is it used?
The information we collect
is used to improve the content of our Web Site, used by us to contact
consumers in
regards to their account and never sold or shared with
other organizations, except as required by law wherein we have a good-faith
belief that such action is necessary to comply with a current judicial
proceeding, a court order or legal process served on our Web site.
Your
IP Address
For each visitor to our Web page, our Web server automatically recognizes
and logs the consumer's IP address. We use your IP address to help diagnose
problems with our server, and to administer our Web site. Your IP address
is also used to help identify you and your shopping cart.
E-mail Address
We collect the e-mail addresses of those who communicate with us via
e-mail and/or information volunteered by the visitor, such as survey
information and/or ordering information. E-mail addresses are used to
contact the visitor
in regards to their account and/or fulfill information requests.
Personal Information/Financial Information
Our site uses order forms for customers to request products. We collect
visitor's personal/contact information (name, phone number, e-mail address
and mailing address) and financial information (credit card numbers,
billing address). Personal/Contact information from the order form is
used to fulfill customer orders. Financial information that is collected
is used to bill the user for products and services. Laguna Waterworks
uses optional surveys from time to time. This information is not linked
to your account.
Cookies
A cookie is a piece of data stored on your hard drive containing information
of you (the user). Usage of a cookie is in no way linked to any of your
personally identifiable information. Once you close your browser the
cookies simply terminate. Cookies enable us to keep track of the items
in your shopping cart.
Third party Intermediaries
In order to fulfill your order Laguna Waterworks must supply "Third
Parties" with certain information. The recipients of this information
include but are not limited to; UPS for shipping purposes and Bank of
America for processing transactions. These "Third Party Intermediaries"
do not store, retain or share the information we supply them with.
Other Sites Policies
This site contains links to other sites. LagunaWaterworks.com is not
responsible for the privacy practices or the content of such Web sites.
Notification
of Changes
This policy may
be revised over time as new features are added to our web site. However,
if
we are going to use users’ personally identifiable information in a
manner different from that stated at the time of collection we will
notify users by
posting a prominent notice on our web site for 30 days.
Users
will have a choice as to whether or not we use their information in
this different manner. For the most current version of our privacy
policy, please note the date at the top of this statement. Please check
this site for information about revisions to our privacy policy. By
using The Laguna Waterworks Web site including surveys, comments and/or
order forms you are consenting to our information collection practices
as stated above.
Opt-Out
and Correct/Update
Laguna
Waterworks does not send marketing communications to its users.
However, this site
gives users the following options for removing their information from
our database to not receive future communications or to no longer receive
our service. Users may also change and/or modify information previously
provided.
1.
You can send e-mail to salesteam@lagunawaterworks.com
2. You can call the following telephone number: 1-800-427-6123 or 949-770-7756
3. You can send mail to the following postal address:
Laguna
Waterworks
Attn: Customer Service Department
23052 Alcalde Drive, Suite B, Laguna Hills, CA 92653
Note:
E-mail addresses are used to contact the
visitor in regards to their account and/or fulfill information requests.
Laguna Waterworks will not send users marketing communications.
